FAQs

SHIPPING

Shipping cost is calculated during check out. All orders are packed and shipped from our Canggu store to arrive within five business days. In the event of a delay, our team shall notify you by email.

 

DELIVERY SURCHAGE

Products that are bulky, heavy or limited in availability may have a delivery surcharge in addition to standard delivery and processing fees.

 

PACKAGING

We sourced all of our packaging materials locally and responsibly. Please kindly note that we often reuses the leftover void fills from our personal packages to fill yours and we hope you do not mind.

 

PRICES AND PAYMENT

All prices are expressed in Indonesian Rupiah. We accept payment via Bank Transfer.

 

RETURN AND EXCHANGE

We do not provide refunds or exchanges for change of mind reasonings. However if there were any errors from our end, please let us know within 48 hours after order is received and we will do our best to assist you.

 

WHOLESALE

To enquire about wholesale purchases, please contact us at +62 812-6688-5591.